Skip to Content

Terms & Conditions

Effective Date: 01 Jan 2025

Last Updated: 20 Feb 2025

Welcome to Velikana! By using our website (https://velikana.odoo.com), you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Information

  • Velikana is a stationery store offering high-quality products for personal and business use.
  • By accessing our website, placing an order, or using our services, you accept these terms.

2. Account & User Responsibilities

  • You must provide accurate details when registering or placing an order.
  • You are responsible for maintaining the confidentiality of your account information.
  • Velikana reserves the right to suspend or terminate accounts found to be fraudulent or violating policies.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions, images, and prices, but errors may occur.
  • Velikana reserves the right to change prices, discontinue products, or update information without prior notice.

4. Orders & Payments

  • All orders are subject to availability and confirmation of payment.
  • We accept secure payments through Razorpay and other trusted gateways.
  • If payment is not received or verified, we reserve the right to cancel the order.

5. Shipping & Delivery

  • We ship across India. Delivery times vary based on location and courier services.
  • Velikana is not responsible for delays caused by third-party logistics providers.
  • Read our Shipping & Delivery Policy

6. Returns & Refunds

7. Cancellations & Modifications

  • Orders can be canceled but only when the customer emails their cancellation request to velikanastationery@gmail.com.
  • Cancellation will be processed within 24 hours, but ₹89 will be deducted from the amount the customer has paid for their order.
  • Velikana reserves the right to cancel orders in case of pricing errors, stock unavailability, or suspected fraud.
  • Read our Return & Cancellation Policy

8. Intellectual Property Rights

  • All logos, content, images, and designs on Velikana’s website are our property.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

  • Velikana is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted, error-free service on our website.

10. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be resolved in the courts of Uttar Pradesh.

11. Changes to These Terms

  • Velikana reserves the right to update or modify these terms at any time.
  • Changes will be posted on this page with the last updated date.

12. Contact Us

For any questions or concerns, reach out to us:

📧 Email: velikanastationery@gmail.com

📍 Address: Virendra Nagar Colony, Khutar Road, Gokarannath Kheri, Uttar Pradesh - 262802

📸 Instagram: @VelikanaOfficial